Concern:
You would like to get further debugging information regarding the data exchange between the OXtender for MS Outlook and the Open-Xchange Server, which captures whole the XML traffic.
Solution:
The following procedure describes the steps how to activate the Debug Mode to capture the XML traffic:
- Double click the OXtender icon within the system tray
- Switch to the event log tab
- Check the "Debug mode" box
- Close the OXtender window
- Restart MS Outlook
- Trigger any actions within Outlook
- Double click the OX Notifier icon, go to "Debug" tab and click "Get XML traffic"
This window contains whole the XML traffic between the Client and Server, which can be saved to a file, and is needed by the Open-Xchange Support to identify potential issues.